Please check that the shipping address is the same for both PayPal and the order form.

Products are not for resale without express permission of Polakium Engineering. Contact: adam@polakium.com.

** Important note for international customers:

USPS is by far the least expensive shipping option for international orders. However, some shipments have experienced delays. Do not place an international order if it is urgent that your product be delivered. Polakium Engineering will not be held responsible for any items lost, damaged, delayed or held by international customs authorities during shipment.

Processing & Shipping:

• Due to the nature of the 3D printing manufacturing process, colors and finishing may vary from those depicted in product photographs.
• Processing of stocked parts takes 1-2 business days. Expect a processing time of 3-5 business days for 3D printed parts.
• The buyer accepts responsibility for any tariffs, import taxes or similar fees.
• Polakium Engineering will not be held responsible for any items lost, damaged, delayed or held by international customs authorities during shipment.
• Orders placed with incorrect shipping information may experience delays.

Cancellations, Refunds & Returns:

• Returns must be unopened and returned to the sender, any other returns cannot be guaranteed.
• Shipping charges are not refundable under any circumstances.
• The buyer assumes responsibility for any and all damages due to improper assembly or misuse.